Thanks for checking out the Preview of Metro Nashville’s new website. This version of Nashville.gov was built from a services-first approach with individual pages for each service Metro offers. We’re still working on finishing up the new site, and this limited sneak peek doesn’t have these services pages built just yet. When we launch the full version of the new Nashville.gov, here’s what you might find on a typical service page:
Instructions on How to Accomplish a Task
When you come to Nashville.gov, you probably have a single goal in mind. We want to help you accomplish that goal and get on with your day. The primary aim of the services-based approach of the new website is to create the shortest path between intention and execution. Services pages will be focused on accomplishing a task, whether that’s through self-service or connecting you with the people who can help you get it done.
Links to Detailed Information
Sometimes information itself can be a service. In many cases, you have a general idea of what you want to do, but you need a few more details before you can close the gap and reach your goal. Information will still be a key part of Nashville.gov, and services pages will give you the most relevant information available to decide how to move forward with a task.
Department or Agency Contact Information
Everyone’s situation is unique, and you might have a special circumstance that requires more of a personal touch. While we want you to be able to accomplish as much as you can on your own, you’ll always be able to get in touch with the right Metro department or agency when you need to.
Integration with hubNashville
Many common requests for Metro services can now be accomplished through hubNashville, our all-in-one customer service center. When it’s appropriate, we can link you directly to the right request type so you can get help in record time.
When you land on a service page, you might realize that what you thought you were looking for isn’t exactly the right path. If this is the case, we’ll show you similar services that might get you closer to your goal.
Thanks again for taking a look at our Preview. Stay tuned for additional updates about the launch of our next website, and until then, please spend a few moments to take our Nashville.gov Preview Feedback Survey.